Gino has to proactively demonstrate his leadership skills. One can definitely be a leader even without the title.
He took ownership of every request & I believe he would be a strong resource for any initiative.
Gino performed an instrumental duty, was a vital contributor, and has strong analytical skills and more importantly a customer-centric mindset
Consistent in delivering high-quality and timely resolutions to the agreed business requirements, Gino is a highly skilled resource